Casino FAQ

Let us take a look at some of the most asked questions about online casinos and bingo sites.

I may be giving some sensitive personal information here, is it safe?

All of the information and the transactions themselves are made through the SSL encryption, which guarantees no information can be hacked or stolen. In addition, we make sure only qualified personnel can access such details, and it is our foremost priority to keep it completely and utterly safe. No incidents of information abuse have ever occurred and we make certain they never will.

What is the minimum age for playing?

Online Casinos does not permit underage players, which means you must be at least 18 to play.

What games does Online Casino offer?

Online Casino offers many games – many of which are detailed on their game rules page. They are constantly developing new games and their software automatically checks for new updates. Game sections include Classic Slots, Video Slots, BlackJack, Roulette, online bingo, Keno, V.Poker and many more.

How can I get my bonus?

Welcome bonuses are mostly automatic on all major casinos. You will receive them after each deposit. To redeem some other bonus you can simply write to the support staff in the chat window and request the desired bonus, the 24/7 support staff will redeem it for you within seconds.

What is a wagering requirement / playthrough??

The wagering requirement details how much you will need to wager before you can cash out your balance. When you take a bonus, your deposit and that bonus become one sum in your balance. In order to cash out whatever is in your balance, you must wager a certain amount. This is the wagering requirement. For example, if you deposit $100 and get a bonus of $100 with a wagering requirement of x20, then the wagering requirement will be 100+100×20 = $4000 – meaning you must bet $4000 (not win or lose, only bet) before you can cash out your balance.

Please note, wagering requirements are dynamic and might differ for each specific promotion. It is the player’s sole responsibility to check the wagering requirement on each bonus he/she receives before starting to play.

In the interest of preventing money laundering, all deposits have a wagering requirement of X1. Meaning that if you deposit $50 without taking a bonus, you must wager at least $50 before you can cash out your balance.

How do I make a deposit into my account?

In order to make a deposit, first register as a User by clicking on “Create User” in the Casino Software, and open an account.

Once you have a Username and Password you are ready to deposit money into your account and increase your balance.

Once you are in the “Lobby” press on “Cashier” in the left corner of the screen.

Select your preferred deposit method.

All major casinos use the latest encryption and protection methods, to assure that your monetary actions and information are completely secure. Submitting credit card information and performing money transfer actions are as safe as performing them from your local bank branch.

Deposit methods include Credit Cards, Gift cards, eWallets (such as Neteller, Click2pay, Skrill and more), wire transfer and Western Union.

How long does it take to process my deposit?

Deposits made using Credit cards, eWallets (such as Neteller and eWalletXpress), are added to your balance straight away.

Wire Transfer deposits usually take couple of days to arrive at our their bank. Your account will be credited upon their bank`s receipt of the transfer.


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